Commercial Remote Access

Need your computer fixed immediately? Get Remote PC support!

Rocket Mouse is ready to take the hassle out of your computer issues. When you have a problem, help is just a few mouse clicks away. Through your high speed internet connection, with your permission, and after you have downloaded the remote access app, we can remotely connect to your computer.

Reasons to Use Our Remote Help

Many problems can be be resolved remotely, including:

  • Computer Virus Repairs and Removal
  • PC Tuneup (Make my computer faster!)
  • Computer Maintenance (Clean up your computer!)
  • Computer Software Installation and Configuration
  • Data Recovery & Backup
  • Multi-Computer Networking
  • Wireless Networking

Service Guarantee

  • Rocket Mouse guarantees our online services for 30 days. If there is a problem with the service we provided, we will work to remedy your problem quickly and at no additional cost if notified within that 30 day period.
  • System issues never happen at a convenient time. We understand how costly downtime can be and that waiting for a tech to come on-site just isn’t fast enough. This is why we offer our Secure Remote Technical Support.
  • Our solution is HIPAA compliant and provides IMMEDIATE access to your systems to allow our techs IMMEDIATE access to start resolving your problems.. 

Fast and Convenient

No need to leave your home or office to get help for most technology problems. Help through your high speed internet connection is just a few mouse clicks away. Our solution is HIPAA and Sarbanes Oxley compliant and provides IMMEDIATE access to your systems to allow our techs IMMEDIATE access to start resolving your problems.

Instructions

  1. Download and install the Remote Access Client Software to the right.
  2. Click or Run the install file (ONLY ONCE) You will not see the install process.
  3. After a successful install, you will see a light blue icon near the clock in the bottom right corner.
  4. Send an email request to support@rocketmouse.net or Call 877-905-7767 and request Support.
Rocket Mouse, Veteran Owned company, offers Affordable ONSITE computer services including, Computer Repair, virus removal, memory upgrades, hardware installation, Laptop Repair, Desktop Repair, Network Installations, and much more, Please contact us to receive your free System Analysis.

Contact Info

Coverage Area

  • Houston
  • The Woodlands
  • Spring
  • Tomball
  • Humble
  • Kingwood
  • Cypress
  • Katy
  • Friendswood
  • Galveston
  • Beaumont
  • And More!!
If you don’t see your area, don’t worry. If you have internet, we can still help you.
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